Frequently asked questions(FAQs)
Is WeLernen free to use?
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Yes, WeLernen is free to use. However, if you want greater exposure, access to additional features and more opportunities to reach potential clients we recommend you to subscribe to our paid plans.
Is WeLernen safe?
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Yes, WeLernen is safe to use. However, it is recommended you read our guidelines on how to keep safe online to eliminate any potential risks.
Do I need experience to become a mentor on WeLernen?
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No, you do not need experience. However, you need to have good skills and confidence so that you can teach others.
How can I become a mentor?
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To become a mentor on WeLernen is easy. Just click on “Become a Mentor” and follow the steps.
What are the benefits of upgrading my profile to a PRO profile?
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There are a number of benefits to upgrading your Free profile to a PRO profile. First of all, PRO profiles have greater exposure, this means that your profile will get more views, more views means potentially more clients. Second, PRO profiles can choose to teach in up to 6 subcategories (Free profiles can only choose 1 subcategory). By listing in more subcategories you can teach more subjects, this means that you can be found by more potential clients.
What is the main different between a Free Profile and a PRO Profile?
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The main differences are that a Free Profile is intended for those who want to teach casually as a side gig. Thus a Free Profile only allows you to choose one subcategory. A PRO Profile is for those who offer tutoring full-time or professionally as such you can choose up to 6 different subcategories to match all the subjects you want to teach.
How much does it cost to upgrade my profile to a PRO profile?
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Our “PRO profiles packages range from $29.99 for one month subscription (28 days) to suit tutors, trainers, coaches and/or instructors who want to upgrade their profiles on a month to month basis. Alternatively, you can choose a yearly subscription for $299.99 and save $59.99
Can I hire mentors overseas?
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Yes, to hire mentors overseas just simply select “Online” on our search bar. You will be displayed mentors all over the world who match your selection criteria.

Why would I hire a mentor overseas?
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There are several reasons why you would want to hire a mentor overseas. Some skills tend to be associated with a particular country. For example, if you want to learn sports, the best mentors tend to be in Korea. Thus, by hiring an overseas mentor, you have access to the best possible help. Another reason is that overseas mentors tend to charge lower prices.

What are verified users?
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Verified users are profiles that have completed our verification process; this means they are safe and real profiles
Why do I need to verify my profile?
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You don’t need to verify your profile to list on WeLerner. However, it is highly recommended you do because verified profiles are more trusted by learners and have more views and potential clients.
How do you verify users?
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Our support staff perform an internal review within 3 business days to ensure the information provided is accurate. In order to verify your profile you need to follow these steps.

What is the difference searching for help “Online” and “In person”?
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When you choose to search Online you will find the most relevant profiles wherever their location is. Online search is intended for those who want to learn online using video conferencing software. On the other hand, when you choose to learn “In-person”, you will find the most relevant profiles of people nearby to your physical location. Searching for help “In-person” is for those who want to lean face to face.
Should I create a profile as a freelancer or a company?
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Unless you represent a tutoring or learning company you should create a profile as a freelancer.
Do I need to create an account if I only want to find help?
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No, you do not need to signup if you only want to browse tutors, trainers, coaches or instructors.

What are the benefits of signing up if I only want to learn?
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The main benefit of signing up if you only want to learn is that you can add profiles to your favourites’ list and you can also leave reviews.
What can I learn on WeLernen?
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You can learn anything you want as long as it is legal. To discover things you can learn have a look at our categories.
I can’t find what I want to learn, what can I do?
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If you cannot find what you want to learn, contact us and send us a message with what you want to learn. We will review it and if it is not something illegal we will add it.